Frequently Asked Questions about our service
Gold Prices are skyrocketing all around the world. Now is the time to
cash in yourself. Find that old unwanted gold and trade it in for
cash now! We understand that there are many reasons why people
decide to sell old gold.
Click here for Ideas of What to Sell
Q. What will HardGoldCash buy?
A. Listed below are just some of the items we buy
- Any 24k, 22k, 18k, 14k, 12k, 10k Gold
- Gold Cufflinks
- Gold or Platinum Chains
- Gold or Platinum Necklaces and Bracelets
- Gold Engagement or Wedding Bands
- Gold Class Rings, Gold Cluster Rings, Gold Cocktail Rings
- Gold Coins
- Gold Medals
- Gold and Platinum Brooches and Pins
- Scrap Dental Gold
- Other Scrap Gold
- Gold and Platinum Lockets and Charms
- Matched or Mismatched Gold Earrings
- Damaged Jewelry such as Kinked Gold Chains or Gold Pieces with
Stones Missing
Q. What will you NOT buy?
A. Listed below are some of the items we don’t
buy.
-
Stolen Items
-
Ancient Artifacts
-
Non Precious Metals
-
Plastic
-
Gold Plate
-
Costume Jewelry
-
Non Precious Stones
Q. How much will HardGoldCash pay me?
A. Prices are based on weight and purity.

The
higher the gold content, the higher the value. We also offer our
Guarantee. We’ll pay you more than our competitors. Just let us
know what they are paying and we'll pay 20% more after we verify their
current prices.
The same guarantee applies when we buy your scrap and broken
platinum or sterling silver.
Q. How do I use the HardGoldCash System
A. The Process is Simple
Fill out our online form or call us at 1-866-584-GOLD to
order your gold processing kit today!
Your kit will contain the following items:
1. A coded form with your unique
tracking number and identifier
2. A heavy duty plastic bag
3. A pre-printed mailing label
4. An envelope for secure shipment
Place your gold items in the envelope and drop them in the mail. We’ve taken care of your postage, no matter how heavy the
envelope is. (However, if your items do not fit in the envelope, please
call us and we'll discuss other options.)
Q. Is your HardGoldCash Program free?
A. Yes. 100% Free.
Not only is it free, we will also insure your contents
up to $100.00 as described in our Terms and Conditions
There is no obligation. If you are
not satisfied with the payment, just return your check within 10 days of
the date on the check and we will return your items.
Q. What if my Package containing my items gets lost?
A. Your Package is insured
while traveling via the U.S.P.S. Mail.
The insurance maximum is $100.00. Check our
Terms and Conditions for details.
IMPORTANT NOTE:
Customers are encouraged to insure their items
themselves if they are worth more than our maximum insurance coverage. If
you believe that your gold, jewelry or other property is worth more than
$100.00, we highly recommend that you insure your shipment for more (at
your own expense) using any carrier that you choose.
Q. What if I’m sending valuable or bulky items?
A. Give us a call at 1-866-584-GOLD and we will discuss shipping options. No matter what it is, we’ll help you get it to us.
Find out more about what we consider Fine jewelry.
Q. How do I know when you receive my package?
A. You can always track the status of your
package and payment via our tracking system.
If you want personalized assistance, please contact us
or call us toll free at 1-866-584-GOLD.
*Please be advised that the United States Postal Service
(USPS) may take up to 7 days to deliver your package to us and to deliver our
payment to you.
Q. What do you mean by payment within 24 hours?
A. We’ll send your check within 24-hours of
receiving your items.
Q. What if I decide later that I want my gold returned?
A. HardGoldCash holds your items for 15 days from the
date of your check.
If you are not satisfied with your payment, let us know
and we’ll send your items back at your expense.
Check out our Terms and Conditions for more information on returns.
Q. What do you do with the gold you buy from me?
A. The gold that you send to us is recycled. We recommend that you do not send us any
gold or jewelry that has sentimental value to you.
a new movement is emerging
A new movement is emerging. People from all walks of life are trading
in old gold jewelry and other scrap gold for cash .
With gold at an all time high, it makes sense for you to trade your gold
now. Trade your old gold
items in for cash now. Click Here to Get
Started! |